Strategic Alliances

Supernova has a number of key relationships that extend its offerings and services, whilst developing new and upcoming opportunities.

Strategic Alliances are a core part of Supernova’s business and are entered into on the basis that the strategic alliance:

• Complements the existing product and service range
• Provides quality offerings and value-for-money for customers
• Fill gaps and/or provide complementary skills to those of Supernova
• Adds to the quality of services that can be offered by Supernova

Supernova has a broad range of existing strategic alliances and these include:

• Authorised Service Agencies – Supernova is the authorised service agent for the local region for companies and products including:
  
  
  • Acer
  • Apple
  • HP/Compaq
  • IBM
  • Toshiba
  • Canon
  • Edsys
  • CDM
  • Optima
  • TPG
  • ATM - NAB

• Computer Care Australia - Supernova has partnered with Computer Care Australia to provide a non-stop management sollution to our customers while locally supporting hardware and software in times when a Technician on-site is required. Computer Care Austrlia is a national support and managed service for IT in the samll to medium enterprise sector. Providing round-the-clock call centres in Perth and Sysdney housed by experienced engineers with qualifications that specialise in specific comapny hardware and software needs.

• Westnet – Supernova is a Premium Agent for Westnet. Westnet is one of Australia’s leading Internet Service Providers (ISPs) and offers a range of affordable Broadband ADSL and Dialup internet, web hosting and telephone products combined with an award-winning dedication to customer service. This allows Supernova to extend its product and service offerings to its clients with a leading supplier in the ISP marketplace.

• ComSpark– ComSpark are a Perth based Electrical Contracting firm who as part of their business specialise in cabling to schools and are on the Education Department Contract Panel for these services.